Call2Prayer - Privacy Policy

Last Updated: 01/JAN/2026

Call2Prayer is a solution developed ("C2P") and operated by LC Acoustics L.L.C, Dubai, UAE (“LC Acoustics”, “LCA”, “we”, “us”).

We are aware of, and we share the growing concern of Internet users regarding the widespread distribution of personal information, and we take reasonable measures to protect our subscribers’ and website visitors’ privacy.

You can browse our website without submitting your personal information. However, like most websites, we (and our website service providers) may automatically receive certain technical information (for example: device/browser details, approximate location, and website usage data).

This Privacy Notice tells you what to expect in relation to personal information about you which is collected, handled and processed by Call2Prayer / LC Acoustics.

We process personal data in accordance with applicable data protection laws in force from time to time.

This website may contain links to other sites and/or third-party resources. Call2Prayer is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each website that collects personally identifiable information.

This privacy statement applies solely to information collected by this website and our direct business channels.

If you have any questions or concerns, please contact us.

WHEN DO WE PROCESS YOUR DATA?

We process personal data about you in the following situations:

You have decided to make purchases or request quotations/information.
You have agreed to receive commercial information (marketing).
You have sent us a support request (“Ticket”).
You have sent us a message via the Contact form.
You have sent us a request to get access to a Demo via the Demo form.
You have applied for a job with us.
You are our contact person with our suppliers, customers, resellers, or other third parties.

We focus on transparency. If you have questions about the process or rules of processing, please contact us.

We process your data in accordance with applicable law, ensuring that it remains current and correct. Therefore, from time to time we might remind you about the need to update the data by sending a message to the e-mail address provided by you.

THE INFORMATION WE MAY COLLECT

The information that we may collect, hold and process is set out below:

Information collected and processed for providing you the services acquired from https://www.call-2prayer.com/

Your name.
Your email address.
Your telephone number(s_.
Your company name (if applicable).
Billing and delivery address (if applicable)
Messages you send via forms, email, What's app or support tickets (including attachments)
Subscription, order, licensing and basic account details needed to provide the service
Projects, venue information and queries that you would send to our support team
Recruitment information if you apply for a job

EMAIL

If you contact us regarding our products or services, we use your contact details to respond and to provide the information you requested. We do not sell your personal data.

We may send service emails that are necessary to deliver the product or service (for example: order confirmations, licensing, support responses, security notices, and important service updates).

COOKIES

A cookie is a small piece of data stored on your device that helps a website function, improve user experience, and understand usage. Our website platform and certain tools we use may place cookies or similar technologies for:

essential website operation and security
remembering preferences (where enabled)
analytics to understand how the site is used and to improve performance

Where required, you will be given cookie choices. You can also manage cookies through your browser settings. If you reject certain cookies, some features may not work as intended

We do not use cookies to knowingly target children, and we do not intentionally “sell” personal data.

HOW WE USE THE INFORMATION

The above information is used to provide our services to you, our valued customer / subscriber / website visitor.

GOOGLE ANALYTICS PRIVACY POLICY

We may use analytics tools (such as Google Analytics) to statistically analyse website usage. Analytics tools may use cookies or similar technologies to generate reports about website activity.

The Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) and its analytics service is 3rd party platform to statistically analyze user data. Google Analytics uses goal-oriented cookies. You can find more information about the terms of use and the data protection here.

LC Acoustics reserves the right to share the email address of users registering a free edition of its software with potential technology partners. This rule does not apply to paying users / active subscribers.

The projects you sent to our support team for investigation may be re-used by our automated regression tests, to improve the software delivered to you, our customer. Furthermore; Projects, logs, configurations or files you send to our support team may be used to reproduce issues and improve the software (including internal testing). We apply data minimization and will avoid using sensitive personal data where it is not necessary. If you believe your ticket includes sensitive information, notify us and do not send such data unless required for support.

We use the information to provide our services to you, including to:

respond to enquiries and provide demos
create and manage subscriptions, licensing and delivery (where applicable)
provide technical support and troubleshooting
improve our products and services (including quality assurance and testing)
operate, secure and improve our website and business systems
comply with legal, tax, audit and regulatory obligations
prevent fraud, misuse and security incidents

DO WE SHARE PERSONAL DATA WITH OTHERS?

No, we do not sell or rent your Personal Data. We may share personal data only when necessary for the purposes described in this policy, including with:

Service providers - that help us operate our website and business (hosting, security, email delivery, analytics, support tools), under confidentiality and appropriate safeguards
Payment, shipping and logistics providers - where needed to fulfil an order
Professional advisers and authorities - where required by law, to enforce our rights, or to protect users and our business
Business partners - If we propose to share your details with a technology partner for marketing or co-marketing, we will do so only where permitted by law and, where required, based on your clear consent/opt-in. You can opt out at any time.

WILL LC ACOUSTICS SEND ME EMAILS?

From time to time, we may contact you with information about product announcements, software updates, and special offers. We may also contact you with information about products and services from our business partners where permitted by law.

You may opt out of marketing communications at any time by emailing us with “Unsubscribe” in the subject line. Service/transactional emails (for orders, licensing, security, and support) may still be sent where necessary

HOW WE HOLD THE INFORMATION

We store personal data primarily within our operational systems managed by LC Acoustics in Dubai, UAE. Some data may be processed or stored by our service providers in other countries depending on the tools used (for example, website hosting and analytics). Where this occurs, we use reasonable safeguards appropriate to the nature of the data and the purpose of processing.

HOW SECURE IS MY INFORMATION?

LC Acoustics is committed to protecting the security of your information and takes reasonable precautions to protect it. However, Internet transmissions cannot be guaranteed to be 100% secure, and you acknowledge that you transmit information to us at your own risk.

We use encryption in transit (commonly referred to as TLS/SSL) where applicable. Once we receive data, we protect it using a combination of technical, physical, and organizational safeguards.

The security of any data stored locally in software installed on your own devices also depends on the security measures you apply to those devices and networks.

If we learn of a security breach affecting your personal data, we may attempt to notify you using the contact details you provided and/or by posting a notice on our site, where appropriate and required by law.

HOW CAN YOU DELETE YOUR PERSONAL DATA FROM LC ACOUSTICS?

You can request deletion of your personal data at any time by emailing [contact@call2prayer.info](mailto:contact@call2prayer.info) with enough details for us to identify your records. This is a free service.

HOW LONG IS PERSONAL DATA RETAINED?

You can request deletion as described above. However, we may keep some of your personal data for as long as reasonably necessary for legitimate business purposes (such as fraud prevention and security) and to comply with legal obligations, including tax, legal reporting, and auditing obligations.

YOUR RIGHTS

As an active subscriber of our service, you currently have the right at any time to ask for a copy of the information about you that we hold, for free. If you would like to make a request for information, please email contact@call2prayer.info with your subscription details.

In addition to this right of access, you also have the following rights: erasure, restriction of processing, objection and data portability.

RETENTION OF YOUR DATA

Your data will be retained for no longer than necessary for the purposes described in this policy and in accordance with our internal retention practices and legal obligations.

WITHDRAWAL OF CONSENT

If you have provided consent for specific processing activities (for example, marketing), you have the right to withdraw it at any time. To do so, email *[contact@call2prayer.info](mailto:contact@call2prayer.info).

SPYWARE

Call2Prayer does not include spyware. The network communications it makes are limited to functions such as license validation, checking for updates/patches, and actions you initiate (for example, registering or purchasing a license). If optional diagnostic logs are enabled for support, they are used to help troubleshoot and improve the software.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Last updated” date. Your continued use of the website/services after changes are posted means you have read the updated policy.

You may contact us with any questions relating to this Privacy Policy by email at contact@call2prayer.info or by postal mail at:

LC Acoustics L.L.C
P.O. Box 66488
Dubai – United Arab Emirates